The BarraCuda portfolio is the go-to source for desktops and mobile computers. Take advantage of industry-leading capacity and snappy load times your games and heavy workloads expect. 2.5-INCH BARRACUDA PRO AND BARRACUDA HARD DRIVES. Ramadoodan november 9, 2009 at 4:33 am. I suffered differetway with seagate i once suffered in1990 with undetucted in bios.the second now with firmware problem of st3500620as barracuda 7200.11. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
TL;DR: If you’re applying firmware upgrade SD1A to Seagate drives, you need to double-check the firmware actually applied properly. If the Seagate patcher doesn’t work, make sure to use Legacy mode on SATA in the BIOS, instead of the more modern AHCI mode. So perhaps you have heard of with its internal 3.5-inch Barracuda 7200.11 1TB drives a while back — namely, that some drives shipping with SD15 firmware are dying horribly. I had the unfortunate experience of buying such a hard drive — the ST31000340AS — as a scratch disk for my main machine, a MacBook Pro with a mere 240 GB internal drive (a pre-unibody revision, where the HD is insanely difficult to replace). Seagate did in fact — SD1A — that supposedly addressed this issue, but of course, there’s one catch: you can’t install the firmware through an external drive enclosure. In communication with Seagate support, a representative confirmed that for those of us without a desktop tower that has a SATA bay, we’re hosed: Unfortunately, due to the nature of firmware updates and the way external drives work, the firmware update program cannot directly communicate with the drive in the manner it needs to in order to be able to upload the new firmware to the drive. It must be plugged into an internal SATA controller in order to update the drive.
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That makes technical sense — but of course, it doesn’t work for me. I asked whether they would handle a mail-in repair, given that I have no easy access to such a desktop. The answer, of course, is No. I have to find a desktop, open it up, jam this baby in (possibly in place of the existing drive if there’s only one bay), update the firmware, and put everything back together. Sadly, most of my friends who still own desktops would not trust me that far. Half a year passes, and I finally find a sucker good friend who’s gullible awesome enough for me to try this procedure on his machine.
The fellow owns a nice if aging Dell Precision T5400, which comes with two SATA bays (so I don’t have to inflict undue harm onto the existing system). Since this thing can run two drives at once, I can use the first method (a Windows-based firmware updater), though I burned a boot CD for the second method just in case.
I popped in the drive, fired up Windows XP, downloaded the Windows-based Firmware Update Utility, double-clicked, and thought it was the (triumphant) end. In fact, it took 3 hours of my life to find out just how deep this rabbit hole goes. Problem 1: The lying updater The firmware updater will give a bunch of scary warnings and then reboot the machine. It will automatically reboot to a Seagate Loader screen, which attempts to apply the patch to all eligible SATA drives. To its credit, it’ll skip the non-qualifying (i.e. Non-Seagate, non-Barracuda, etc.) drives, but it’ll still try them out first. At the end of the process, it will report “firmware downloaded” and “SUCCESSFUL” or some variant thereof, and automatically reboot back into Windows.
At this point, I advise you to use the utility to verify that the firmware update actually applied. Despite its claims, if you were on a stock setup Dell T5400 (or perhaps other models as well), this will prove that the updater is a lying scumbag.
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And in fact, this particular drive still reported firmware SD15, the broken one. Problem 2: The broken Boot CD To save both me and my gracious host (who’s starting to suspect my computer-fixin’ skills now) some time, I decided to try the boot CD method, rather than pounding my head trying to see why the updater was lying. I downloaded the boot CD from the same Seagate Support site above, burned it to disk, and tried it out. The result is a new SelfSolved posting:. In essence: The FreeDOS boot CD reports a number of ” error reading partition table drive 01 sector 0 ” errors. This is followed by ” get Fatblock failed:0x000000e8 ” or some variant of ” getFatBlock failed: ” The FreeDOS boot process appears to stall at this stage, and does not continue to the firmware flasher program. That was lovely.